FAQs & Troubleshooting
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174 Results
- 1What is Toner Continue Mode?
- 2(Video) Replace Toner
- 3Jam Tray (1)
- 4Replace Drum
- 5Manual Feed
- 6Jam Rear
- 7Jam Inside (With Video Instructions)
- 8(Video) Load paper
- 9Set up your Brother machine on a wireless network
- 10My Brother machine could not be found over the network when I installed drivers on my PC.
- 11I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 12Add your Brother machine with AirPrint (macOS)
- 13The printer status is Offline or Paused.
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Reset the print server to the default factory settings.
- 17(Video) Update the Driver or Firmware for your Brother machine
- 18Jam 2-sided
- 19(Video) Set up your Brother machine
- 20Load paper in the paper tray
- 21How to identify your Operating System (OS).
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 23Toner Low or Prepare New Toner Cartridge
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Print both sides of paper or a booklet automatically
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27(Video) Unpack your Brother machine
- 28(Video) Load an Envelope (Manual Feed Slot)
- 29What is Brother iPrint&Scan?
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 31I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 32Drum !
- 33"Offline" appears on the Status Monitor.
- 34Check the firmware version.
- 35Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37I cannot print on a wireless (Wi-Fi) network (Windows)
- 38I cannot print using my Brother machine on a wireless network (Mac)
- 39Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 40Size Error DX or Size Error 2-sided
- 41Drum End Soon
- 42I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44(Video) Connect the power cord
- 45Turn the Toner Save Mode on or off.
- 46Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 47What can happen if the wrong paper is used in your machine.
- 48Wireless setup is requesting a WPS PIN to complete the setup
- 49Update the Driver or Firmware for your Brother machine
- 50What kind of envelopes and labels are recommended for printing?