FAQs & Troubleshooting
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173 Results
- 1Replace Drum
- 2What is Toner Continue Mode?
- 3Manual Feed
- 4Jam Rear
- 5Jam Inside (With Video Instructions)
- 6(Video) Load paper
- 7(Video) Replace Toner
- 8Jam Tray (1)
- 9I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 10What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12Set up your Brother machine on a wireless network
- 13The printer status is Offline or Paused.
- 14Jam 2-sided
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Drum !
- 17"Offline" appears on the Status Monitor.
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Can I print from or scan to Android™ Smartphone?
- 20What is Brother iPrint&Scan?
- 21(Video) Set up your Brother machine
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23Add your Brother machine with AirPrint (macOS)
- 24Load paper in the paper tray
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26Reset the print server to the default factory settings.
- 27Toner Low or Prepare New Toner Cartridge
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29My Brother machine could not be found over the network when I installed drivers on my PC.
- 30(Video) Unpack your Brother machine
- 31I cannot print on a wireless (Wi-Fi) network (Windows)
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33Enable the Brother machine's network interface.
- 34Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 35Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37(Video) Update the Driver or Firmware for your Brother machine
- 38Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 39Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 40Can I use non-Brother or third party supplies with the Brother machine?
- 41Check the remaining ink or toner level (Linux)
- 42I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 43Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Self-Diagnostic
- 45Print both sides of paper or a booklet automatically
- 46What is the recommended paper?
- 47(Video) Load an Envelope (Manual Feed Slot)
- 48Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 49Turn the Toner Save Mode on or off.
- 50Wireless setup is requesting a WPS PIN to complete the setup