FAQs & Troubleshooting
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173 Results
- 1Replace Drum
- 2Manual Feed
- 3(Video) Replace Toner
- 4What is Toner Continue Mode?
- 5Jam Rear
- 6Jam Inside (With Video Instructions)
- 7Jam Tray (1)
- 8I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10Drum !
- 11Set up your Brother machine on a wireless network
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13Add your Brother machine with AirPrint (macOS)
- 14The printer status is Offline or Paused.
- 15"Offline" appears on the Status Monitor.
- 16(Video) Load paper
- 17Load paper in the paper tray
- 18Jam 2-sided
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21What is Brother iPrint&Scan?
- 22Print both sides of paper or a booklet automatically
- 23Toner Low or Prepare New Toner Cartridge
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25I cannot print using my Brother machine on a wireless network (Mac)
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27(Video) Connect the power cord
- 28(Video) Load an Envelope (Manual Feed Slot)
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 31My Brother machine could not be found over the network when I installed drivers on my PC.
- 32(Video) Unpack your Brother machine
- 33Can I print from or scan to Android™ Smartphone?
- 34How to identify your Operating System (OS).
- 35I cannot print on a wireless (Wi-Fi) network (Windows)
- 36(Video) Set up your Brother machine
- 37Reset the print server to the default factory settings.
- 38I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 39Enable the Brother machine's network interface.
- 40Discover the MAC address of the Brother network card
- 41Change the printer driver settings (Windows/macOS)
- 42Envelope creases
- 43The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 44Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 45Print the Network Configuration Report
- 46I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 47What kind of envelopes and labels are recommended for printing?
- 48Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Print Unable or Print Unable XX
- 50Self-Diagnostic