My Brother machine could not be found over the network when I installed drivers on my computer.

I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

Install the Brother Mobile Connect application (for mobile device)

Replace the Waste Toner Box

Paper is Jammed in the 2-sided Tray

Replace the Toner Cartridge

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

The message "Retry Updating by USB", "Retry by USB" or "Try updating by Firmware Update tool." appears on the machine's LCD when the machine is turned on.

Paper is Jammed in the Back of the Machine

How do I use Mopria™ Print Service (MPS) with my Brother machine?

Cannot Detect

What is the default password for my BRAdmin or Web Based Management?

Replace the Drum Unit

Cannot print after a Windows 10 update (June 2020)

What is the default password for my Brother machine?

The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).

Paper is Jammed Inside the Machine

Can I use non-Brother or third party supplies with the Brother machine?

Install the optional lower tray

I cannot set up my machine using Brother Mobile Connect app. (Android™)

Wireless setup is requesting a WPS PIN to complete the setup

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

I cannot save a file downloaded from the Brother support website (For Windows)

Enable the Brother machine's network interface.

How to identify your Operating System (OS).

I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)

Print the Network Configuration Report

Tray 2 Error / Tray 3 Error / Tray 4 Error

Use Universal Print (Mac)

Check the firmware version.

The color of your printouts is not what you expected

Toner Low

Reset the Network Settings to the Factory Settings

Add your Brother machine with AirPrint (macOS)

Delete print jobs from the print queue.

Adjust color settings by using the custom setting in the printer driver (Windows only)

Correct the Color Printing

Unusable Device

Where can I download Brother iPrint&Scan application for Mac?

I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)

I cannot print on a wireless (Wi-Fi) network (Windows)

I cannot print on a wireless (Wi-Fi) network (Mac)

Access Web Based Management

Media Type Mismatch or Media Mismatch

Condensation

No Toner

Install the Mailbox.

What is the recommended paper?

Use Universal Print (Windows)