FAQs & Troubleshooting
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170 Results
- 1How to Wake-up the printer.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Pre-Required Procedures (Linux)
- 4Install the built-in drivers (For Windows 8 and Windows 10)
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 7The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 8The printer status is Offline or Paused.
- 9Functions supported in the Windows 7 built-in drivers
- 10How do I factory reset the print server?
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 15What is the printable area per page?
- 16The driver installation finished successfully but I cannot print. (Linux)
- 17I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 18Cannot print after a Windows 10 update (June 2020)
- 19Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 20All print jobs are aborted and nothing is printed. (Linux)
- 21Delete print jobs from the print queue.
- 22How to identify your Operating System (OS).
- 23Can I print from or scan to Android™ Smartphone?
- 24I cannot print from Mac OS X.
- 25The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 26The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 27Printer cannot power on.
- 28How do I perform a factory reset?
- 29I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 30What kind of memory can I use?
- 31Can I use non-Brother or third party supplies with the Brother machine?
- 32Print on both sides of the paper.
- 33Print command (LPR) (Linux)
- 34What is the difference between the toner cartridge and the drum unit?
- 35What driver package format is supported by my Linux distribution?
- 36Paper size settings are unavailable when I print from OpenOffice (Linux)
- 37The downloaded driver's name is different from my machine's name. (Linux)
- 38The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 39What is the Network Shared printing?
- 40I cannot print from my computer via USB.
- 41Change the printer driver settings (Windows/macOS)
- 42I cannot print from my computer via network. (For Macintosh)
- 43Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 44I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 45How do I check the driver version in Windows® (PCL Printer Driver)?
- 46I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
- 47Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 48Why is the Status light (led) red and the Paper light (led) flashing?
- 49I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 50Printouts have a curl or wave.