FAQs & Troubleshooting
Popular |
HL-5040
167 Results
1.
I cannot install Brother drivers on Debian 10 or later (Linux)
2.
How to Wake-up the printer.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
5.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
6.
I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
7.
How do I install additional memory?
8.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
Functions supported in the Windows 7 built-in drivers
11.
Install the built-in drivers (For Windows 8 and Windows 10)
12.
Printer cannot power on.
13.
Print on both sides of the paper.
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
16.
The printer status is Offline or Paused.
17.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
18.
The paper is skewed when it's printed.
19.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
20.
Can I use non-Brother or third party supplies with the Brother machine?
21.
Can I print using the IPP protocol on Windows XP?
22.
What is the printable area per page?
23.
How do I install the Optional Tray Unit? - For USA and Canada
24.
Replace the toner cartridge.
25.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
26.
Windows 10 Support Information
27.
Delete print jobs from the print queue.
28.
How to identify your Operating System (OS).
29.
I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
30.
What kind of memory can I use?