FAQs & Troubleshooting
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HL-5040
170 Results
1.
How to Wake-up the printer.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
5.
How to identify your Operating System (OS).
6.
How do I factory reset the print server?
7.
Pre-Required Procedures (Linux)
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
Change the printer driver settings (Windows/macOS)
10.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
11.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
Functions supported in the Windows 7 built-in drivers
13.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
14.
Why is the Status light (led) red and the Paper light (led) flashing?
15.
What is the printable area per page?
16.
Print on both sides of the paper.
17.
All print jobs are aborted and nothing is printed. (Linux)
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
How do I perform a factory reset?
20.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
21.
What driver package format is supported by my Linux distribution?
22.
I cannot print from Mac OS X.
23.
What kind of USB cable can I use?
24.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
25.
Lines appears across the page.
26.
Can I use non-Brother or third party supplies with the Brother machine?
27.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
28.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
29.
Install the built-in drivers (For Windows 8 and Windows 10)
30.
I cannot install Brother drivers on Debian 10 or later (Linux)