FAQs & Troubleshooting
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143 Results
- 1REPLACE TONER
- 2JAM INSIDE
- 3REPLACE DRUM
- 4How to identify your Operating System (OS).
- 5NO PAPER T1
- 6DRUM ERROR
- 7MANUAL FEED
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9"Offline" appears on the Status Monitor.
- 10I cannot print from my computer via USB.
- 11SERVICE CALL
- 12FRONT COVER OPEN or FUSER COVER OPEN
- 13Clean the Drum Unit.
- 14Reprint the last print job. (For Windows users only)
- 15JAM REAR
- 16What do the LED indications mean?
- 17TONER LOW
- 18What is Toner Continue Mode?
- 19Change the printer driver settings (Windows/macOS)
- 20Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 22Can I print from or scan to Android™ Smartphone?
- 23FUSER ERROR
- 24CARTRIDGE ERROR
- 25The printer status is Offline or Paused.
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 28DRUM END SOON
- 29Clear paper jams.
- 30How do I print a Test page?
- 31JAM TRAY 1
- 32I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 33I cannot find some option in the Printing preferences. (For Windows)
- 34TONER ENDED
- 35Curled
- 36PRINT OVERRUN
- 37Clean the corona wire of the drum unit.
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39What driver package format is supported by my Linux distribution?
- 40Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 41Can I use AirPrint with my Brother machine?
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 44All black
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 47I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 48Uninstall printer drivers (Linux)
- 49Delete print jobs from the print queue.
- 50Open the Control Panel (For Windows)