FAQs & Troubleshooting
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143 Results
- 1REPLACE TONER
- 2REPLACE DRUM
- 3NO PAPER T1
- 4JAM INSIDE
- 5DRUM ERROR
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7FUSER ERROR
- 8What do the LED indications mean?
- 9How to identify your Operating System (OS).
- 10Clean the Drum Unit.
- 11MANUAL FEED
- 12TONER LOW
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 14CARTRIDGE ERROR
- 15The printer status is Offline or Paused.
- 16Reprint the last print job. (For Windows users only)
- 17SERVICE CALL
- 18JAM TRAY 1
- 19"Offline" appears on the Status Monitor.
- 20FRONT COVER OPEN or FUSER COVER OPEN
- 21Can I use non-Brother or third party supplies with the Brother machine?
- 22DRUM END SOON
- 23The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 24What is Toner Continue Mode?
- 25Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 26I cannot print from my computer via USB.
- 27Delete print jobs from the print queue.
- 28I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 29Curled
- 30JAM REAR
- 31Can I print from DOS applications? What printer driver emulation can be used?
- 32Black toner marks appear across the page.
- 33Clean the corona wire of the drum unit.
- 34What is the difference between the toner cartridge and the drum unit?
- 35Change the printer driver settings (Windows/macOS)
- 36TONER ENDED
- 37MEMORY FULL
- 38What is the printable area per page?
- 39Clear paper jams.
- 40Page skewed
- 41How do I print a Test page?
- 42What driver package format is supported by my Linux distribution?
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44DRUM STOP
- 45NO TONER
- 46PRINT OVERRUN
- 47Wrinkles or creases
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49Windows 10 Support Information
- 50I cannot find some option in the Printing preferences. (For Windows)