FAQs & Troubleshooting
Popular |
126 Results
- 1The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 2The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 3Install the built-in drivers (For Windows 8 and Windows 10)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5How to identify your Operating System (OS).
- 6The printer status is Offline or Paused.
- 7The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 8What can happen if the wrong paper is used in your machine.
- 9Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 10Printouts have a curl or wave.
- 11Printouts have wrinkles or creases.
- 12Delete print jobs from the print queue.
- 13Replace the drum unit.
- 14How do I clear paper jams?
- 15Vertical black lines appear on the printout.
- 16What driver package format is supported by my Linux distribution?
- 17The paper is skewed when it's printed.
- 18What do the LED indications mean?
- 19When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 20Replace the toner cartridge
- 21The printed letters are slanted, positioned incorrectly.
- 22Output sheets are completely black.
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24Large characters are printed incorrectly. (Linux)
- 25The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 26My Brother machine misfeeds paper.
- 27When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 28The printer prints unexpectedly or it prints garbage.
- 29How do I print a Test page?
- 30How can I clean the inside of the printer?
- 31What is the printable area per page?
- 32What is the recommended paper?
- 33Print on both sides of the paper.
- 34Pre-Required Procedures (Linux)
- 35Windows 10 Support Information
- 36The printer does not feed paper from the manual feed slot.
- 37Print a Printer Settings page.
- 38Printouts are faint.
- 39White spots appear in areas of dense black printing.
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41Cannot print after a Windows 10 update (June 2020)
- 42Paper size settings are unavailable when I print from OpenOffice (Linux)
- 43Open the Control Panel (For Windows)
- 44Can I print from or scan to Android™ Smartphone?
- 45I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 46I cannot print from my computer via network. (For Macintosh)
- 47The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.
- 48Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 49What kind of paper can I use?
- 50I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)