FAQs & Troubleshooting
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221 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Poor fixing
- 4Print on envelopes, labels, or thick paper from the manual feed slot.
- 5My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 6What kind of paper can I use?
- 7Replace Drum
- 8Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 9Can I print from or scan to Android™ Smartphone?
- 10The printer status is Offline or Paused.
- 11Curled
- 12I am experiencing problems sending a fax.
- 13I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 14Firewall port requirements of the Scan Key Tool (Linux)
- 15Change the quality of the faxes I send (Fax Resolution).
- 16Unable to Scan / Scan Unable
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 19When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 20Load legal size paper in the paper tray.
- 21Can I use voice mail on the same line as my Brother machine?
- 22Jam Inside
- 23JAM TRAY
- 24Confirm that a FAX I sent was received correctly
- 25Gray background
- 26Hollow print
- 27How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 28Scan a document in Mac OS X 10.7.
- 29I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 30Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 31The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 32How to identify your Operating System (OS).
- 33I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 34I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 35Send the same fax to more than one number at a time. (Broadcasting)
- 36Set up a Group for Broadcasting faxes.
- 37Scan a document in Windows 8 and Windows 10.
- 38How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 39What is Distinctive Ring and how do I program it?
- 40Can I use non-Brother or third party supplies with the Brother machine?
- 41What can happen if the wrong paper is used in your machine.
- 42When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 43What is the recommended paper?
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Delete the faxes stored in my Brother machine's memory.
- 46Duplex Copy (1-sided to 2-sided)
- 47I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 48White spots or black spots at 94 mm (3.7 in.) intervals
- 49Black toner marks across the page
- 50White lines across the page
