FAQs & Troubleshooting
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221 Results
- 51JAM TRAY
- 52I cannot find some option in the Printing preferences. (For Windows)
- 53How do I know which receive mode to select?
- 54How do I make my faxed documents lighter or darker? (Fax Contrast)
- 55Is my Brother machine compatible with Windows Vista?
- 56Toner Low or Prepare New Toner Cartridge
- 57In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 58What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 59What can happen if the wrong paper is used in your machine.
- 60Verify if the Brother machine has a dial tone
- 61Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 62Delete the faxes stored in my Brother machine's memory.
- 63Change or delete an existing One Touch or Speed Dial number.
- 64Can I print from and scan to iPhone, iPod touch and iPad?
- 65My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 66How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 67Load legal size paper in the paper tray.
- 68Manual Feed
- 69I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 70Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 71Out of Memory
- 72Drum End Soon
- 73Jam Inside
- 74Lines across the page
- 75Clear vertical lines or streaks that appear in the copies I made
- 76Send a PC-FAX
- 77I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 78Download a file from the "Downloads" section and save it to Windows 8 computer.
- 79What is the difference between the toner cartridge and the drum unit?
- 80Change the quality of the faxes I send (Fax Resolution).
- 81Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 82Unable to Scan / Scan Unable
- 83CARTRIDGE ERROR
- 84Canceling a Broadcast in progress.
- 85Cover is Open
- 86Store numbers on my Brother machine for easy dialing from the PC.
- 87Store numbers on my Brother machine for easy dialing from the control panel.
- 88What kind of paper can I use?
- 89Confirm that a FAX I sent was received correctly
- 90Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 91Uninstall the Brother Software and Drivers (Windows)
- 92I cannot install the driver when using the Driver Install Tool. (Linux)
- 93I cannot install Brother drivers on Debian 10 or later (Linux)
- 94I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 95Pre-Required Procedures (Linux)
- 96Possible solutions for print quality issues
- 97When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 98Print a report that will show a listing of faxes I sent and received.
- 99Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 100I am experiencing problems sending a fax.