FAQs & Troubleshooting
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111 Results
- 1My Brother machine could not be found over the network when I installed drivers on my computer.
- 2The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3Can I print from or scan to Android™ Smartphone?
- 4What is Brother iPrint&Scan?
- 5Your Scanner Cannot Be Detected on the Network During Installation
- 6Configuring frequently-used scan settings on your Brother machine.
- 7Configuring frequently-used scan settings on your computer.
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9Replace Pick up roller
- 10What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 11"Multifeed detection" or "Multifeed Detection Error"
- 12Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 15When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 16When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 17Replace Reverse Roller
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Can not scan a long document.
- 20Duplex (two-sided) scan
- 21Document Jam
- 22Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 23Enable the Brother machine's network interface.
- 24Scan multiple pages into one file instead of each scan being saved as a separate file.
- 25How to identify your Operating System (OS).
- 26Discover the MAC address of the Brother network card
- 27What is the default password for my Brother machine?
- 28The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 29If You Want to Check that Your Network Devices are Working Correctly
- 30How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 33(Video) Update the Driver or Firmware for your Brother machine
- 34Paper suitable for scanning
- 35When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 36Wireless setup is requesting a WPS PIN to complete the setup
- 37I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 40Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 41Unable to Scan XX
- 42The LCD displays an error code when I use Web icon (Brother Web Connect).
- 43Out of Memory
- 44Wireless LAN Error Codes
- 45Reset the Scheduled maintenance counter
- 46The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 47Changing scan settings in ControlCenter.
- 48Unusable Device
- 49Scan error due to length, reduce length
- 50Load Documents