FAQs & Troubleshooting
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175 Results
- 1Can I print from any software other than P-touch Editor? (for Windows)
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 4How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6Printing is not possible. (USB connection)
- 7The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 8I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 9Where can I download the latest P-touch Editor for Mac?
- 10How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 11How do I transfer label or slip templates?
- 12How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 13While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 14Uninstalling the printer drivers (Linux®)
- 15I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 16Can I directly operate my printer from a self-developed application software and print a label?
- 17The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 18(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 21I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 22Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 23Can I set a different media width when using an OpenOffice template? (Linux®)
- 24Where can I find my Brother printer's serial number?
- 25The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 28The paper settings specified from the server computer are not reflected on the client computer.
- 29Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 30When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 31Printing is not possible. (P-touch Editor5.3 for Mac)
- 32The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 33Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 34I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 35Installing the LPR driver and CUPS wrapper driver (Linux®)
- 36Creating a label with OpenOffice (Linux®)
- 37Can my printer use TZ/TZe tapes?
- 38How to share your printer in Windows 7 in a network-shared environment.
- 39Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 40The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 41How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 42How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 43I can no longer print from my computer, even though I was able to print previously.
- 44I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 45The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 46P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 47What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 48How do I transfer label templates with P-touch Transfer Express?
- 49How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 50How do I change the setting of "mm" and "inches"? (P-touch Editor Lite LAN)