FAQs & Troubleshooting
Popular |
PT-9800PCN
175 Results
1.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
2.
Can I print from any software other than P-touch Editor? (for Windows)
3.
Where can I download the latest P-touch Editor for Mac?
4.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
5.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
6.
Installing the LPR driver and CUPS wrapper driver (Linux®)
7.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
8.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
9.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
10.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
11.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
12.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
13.
How do I transfer label or slip templates?
14.
Printing is not possible. (P-touch Editor 5.0 for Mac)
15.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
16.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
17.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
18.
Printing is not possible. (P-touch Editor5.3 for Mac)
19.
Printing is not possible. (USB connection)
20.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
21.
What is the Label List? (P-touch Editor 5.x for Windows)
22.
I can no longer print from my computer, even though I was able to print previously.
23.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
24.
Where can I find my Brother printer's serial number?
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
27.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
28.
I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
29.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
30.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)