FAQs & Troubleshooting
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225 Results
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2What driver package format is supported by my Linux distribution?
- 3Pre-Required Procedures (Linux)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 6I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 7I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 8How do I install the Optional Tray Module?
- 9Large characters are printed incorrectly. (Linux)
- 10To install the printer driver easily using a tool. (Linux)
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12The paper is skewed when it's printed.
- 13I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 14Why doesn't the machine answer when receiving a call?
- 15I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 16I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 17Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 18I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 19I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 20Delete print jobs from the print queue.
- 21Functions supported in the Windows 7 built-in drivers
- 22Paper size settings are unavailable when I print from OpenOffice (Linux)
- 23My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 24I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 25Can I print from or scan to Android™ Smartphone?
- 26I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 27The driver installation finished successfully but I cannot print. (Linux)
- 28All print jobs are aborted and nothing is printed. (Linux)
- 29I am unable to print from a client PC to a printer on a print server. (Linux)
- 30I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 31I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 32I want to print using CUPS while keeping SELinux enabled. (Linux)
- 33I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 34When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 35I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 36What is Distinctive Ring and how do I program it?
- 37Can I confirm that the FAX was sent correctly?
- 38I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 39How do I install additional memory?
- 40When printing with monochrome laser printer, the print position shifts. (Linux)
- 41The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 42The printer status is Offline or Paused.
- 43Does NC-2200w work with Windows Vista?
- 44The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 45My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 46Can I print from DOS applications?
- 47What can happen if the wrong paper is used in your machine.
- 48I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 49Check the IP addresses of your PC and the Brother machine
- 50Why doesn't my Brother machine have a dial tone?