FAQs & Troubleshooting
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225 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4Functions supported in the Windows 7 built-in drivers
- 5What driver package format is supported by my Linux distribution?
- 6My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 9I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 11I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 12When printing with monochrome laser printer, the print position shifts. (Linux)
- 13I want to print using CUPS while keeping SELinux enabled. (Linux)
- 14Check the IP addresses of your PC and the Brother machine
- 15How do I send (broadcast) a fax to more than one number?
- 16I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 17Can I print from DOS applications?
- 18All print jobs are aborted and nothing is printed. (Linux)
- 19I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 20To install the printer driver easily using a tool. (Linux)
- 21Pre-Required Procedures (Linux)
- 22Can I print from or scan to Android™ Smartphone?
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24Does NC-2200w work with Windows Vista?
- 25I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 26The downloaded driver's name is different from my machine's name. (Linux)
- 27The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 28Large characters are printed incorrectly. (Linux)
- 29I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 30When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 31I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 32Delete print jobs from the print queue.
- 33The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 34What is the difference between the toner cartridge and the drum unit?
- 35I cannot print from my computer via network. (For Windows)
- 36The printer status is Offline or Paused.
- 37Install the Windows 7 built-in drivers.
- 38The paper is skewed when it's printed.
- 39Verify if the Brother machine has a dial tone
- 40I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 41My Brother machine has no power. What can I do?
- 42How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 43When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 44I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 45Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 46What is Distinctive Ring and how do I program it?
- 47How do I improve the copy or fax quality?
- 48What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 49Why doesn't the machine answer when receiving a call?
- 50Can I use non-Brother or third party supplies with the Brother machine?