FAQs & Troubleshooting
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175 Results
- 1What is Brother iPrint&Scan?
- 2Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 3The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Wireless setup is requesting a WPS PIN to complete the setup
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9Can I print from or scan to Android™ Smartphone?
- 10Jam Inside
- 11Load paper in the paper tray
- 12Replace WT Box
- 13Jam Tray / Jam Tray 1 / Jam Tray 2
- 14Replace Toner
- 15Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 16Delete print jobs from the print queue.
- 17Reset the print server to the default factory settings.
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Jam Rear
- 20Replace Drum
- 21Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 22Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 23Change the printer driver settings (Windows/macOS)
- 24I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 25Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 26Adjust color settings by using the custom setting in the printer driver
- 27Replace Laser
- 28The printer status is Offline or Paused.
- 29Replace Belt
- 30Turn the Toner Save Mode on or off.
- 31What driver package format is supported by my Linux distribution?
- 32Enable the Brother machine's network interface.
- 33I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 34How to identify your Operating System (OS).
- 35Discover the MAC address of the Brother network card
- 36Condensation
- 37What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 38Drum End Soon
- 39When I print images, the quality is not good (Linux)
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 42I cannot print using my Brother machine on a wireless network (Windows)
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44What is Storage PC Print Data using Active Directory®? (Windows)
- 45My Brother machine could not be found over the network when I installed drivers on my PC.
- 46Protect your Brother machine against unauthorised access over the network
- 47Download a file from the "Downloads" section and save it to Windows 8 computer.
- 48What is AirPrint?
- 49I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 50Replace PF Kit xx