FAQs & Troubleshooting
![]() |
Popular |
143 Results
- 1REPLACE TONER
- 2REPLACE DRUM
- 3NO PAPER T1
- 4DRUM ERROR
- 5MANUAL FEED
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7JAM INSIDE
- 8JAM REAR
- 9How to identify your Operating System (OS).
- 10What do the LED indications mean?
- 11FRONT COVER OPEN or FUSER COVER OPEN
- 12TONER LOW
- 13Print on labels and envelopes from the manual feed slot.
- 14Change the printer driver settings (Windows/macOS)
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16The printer status is Offline or Paused.
- 17Reprint the last print job. (For Windows users only)
- 18SERVICE CALL
- 19Clean the Drum Unit.
- 20"Offline" appears on the Status Monitor.
- 21I cannot print from my computer via USB.
- 22FUSER ERROR
- 23JAM TRAY 1
- 24Turn the Toner Save Mode on or off.
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26NO TONER
- 27PRINT OVERRUN
- 28MEMORY FULL
- 29Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 30Clear paper jams.
- 31Delete print jobs from the print queue.
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33Curled
- 34Curl or wavy
- 35Can I use non-Brother or third party supplies with the Brother machine?
- 36How do I print a Test page?
- 37Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39Can I print from or scan to Android™ Smartphone?
- 40Can I print from and scan to iPhone, iPod touch and iPad?
- 41SIZE ERROR DX
- 42DRUM END SOON
- 43Wrinkles or creases
- 44When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 45Clean the corona wire of the drum unit.
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48Open the Control Panel (For Windows)
- 49Can I use AirPrint with my Brother machine?
- 50Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?