FAQs & Troubleshooting
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79 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2"Paper Jam Rear" error appears on the LCD. What should I do?
- 3"Paper Jam Inside" error appears on the LCD. What should I do?
- 4"Paper Jam Tray" error appears on the LCD. What should I do?
- 5Document Jam
- 6My Brother machine has no power.
- 7What can happen if the wrong paper is used in your machine.
- 8My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
- 9How do I load legal size paper in the paper tray?
- 10I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 11How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 12Can I confirm that the FAX was sent correctly?
- 13Can I use non-Brother or third party supplies with the Brother machine?
- 14How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
- 15My FAX/MFC will not Dial. Why?
- 16Set the Brother machine to prevent public access to certain features.
- 17How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 18What are the recommended specifications for the paper I should use on my product?
- 19What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 20The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
- 21How can I improve the copy quality?
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23Verify if the Brother machine has a dial tone
- 24Can I set my Brother machine to forward the faxes I receive to another location?
- 25Change Drum Soon
- 26Why doesn't the machine answer when receiving a call?
- 27What does "COMM.ERROR" on the LCD display mean?
- 28What is the "Station ID" and how do I set it?
- 29How do I clear vertical lines or streaks that appear in the copies I made?
- 30Why doesn't my Brother machine have a dial tone?
- 31How do I adjust the handset volume on my Brother machine?
- 32I am experiencing problems sending a fax, what can I do?
- 33How can I prevent public users from changing the settings of my Brother machine?
- 34Change the quality of the faxes I send (Fax Resolution).
- 35How does my telephone company's Caller ID feature work with my Brother machine?
- 36How do I check if the FAX/MFC has faxes in its memory when it has a mechanical problem?
- 37How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD?
- 38How do I clean white or black spots on printed documents?
- 39Do I need a telephone line to send and receive faxes with my Brother machine?
- 40I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 41How do I clean the corona wire?
- 42What is the difference between the toner cartridge and the drum unit?
- 43I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 44Stop my Brother machine from automatically redialing a busy number.
- 45I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 46I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
- 47How do I send (broadcast) a fax to more than one number?
- 48How do I set up an answering machine (TAD) to work on the same line as my Brother machine?
- 49How do I clean the scanner glass?
- 50"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?