FAQs & Troubleshooting
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391 Results
- 51When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 52I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 53How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 54Change the number of times my Brother machine rings before it answers.
- 55The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 56When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 57Replace Ink
- 58I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 59I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 60Wireless setup is requesting a WPS PIN to complete the setup
- 61I cannot print using my Brother machine on a wireless network (Mac)
- 62When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 63Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 64I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 65Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 66Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 67Out of Fax Memory
- 68Loading paper in the manual feed slot.
- 69I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 70Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 71Unable to Print 7X
- 72Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 73Low Temperature
- 74The edge of glossy paper is smudged.
- 75Configure a cover page for PC-FAX.
- 76Make my copied images lighter or darker.
- 77When I make copies, my Brother machine uses paper from the wrong tray.
- 78How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 79Forward a fax to another fax machine when my machine has a mechanical problem.
- 80Where is the USB port on the machine?
- 81Out of Memory
- 82I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 83When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 84Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 85I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 86Scan a document into PaperPort™ using the TWAIN driver
- 87Add your Brother machine with AirPrint (macOS)
- 88Where can I download Brother iPrint&Scan application for Mac?
- 89I cannot print using my Brother machine on a wireless network (Windows)
- 90Protect your Brother machine against unauthorised access over the network
- 91When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 92"Offline" appears on the Status Monitor.
- 93Open the Status Monitor
- 94The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 95The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 96Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 97Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 98Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 99Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 100I cannot make borderless prints.