FAQs & Troubleshooting
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MFC-J6710DW
391 Results
31.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
32.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
33.
I still receive the error message "Paper Jam" after I removed the jammed paper.
34.
Can I print from or scan to Android™ Smartphone?
35.
How do I know which side up my photo paper should be in the tray?
36.
Unable to Print XX
37.
The printer status is Offline or Paused.
38.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
39.
I cannot send a fax using PC-FAX (Windows 10)
40.
I cannot save a file downloaded from the Brother support website (For Windows)
41.
How to identify your Operating System (OS).
42.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
43.
Delete numbers stored in my Brother machine's Caller ID History.
44.
Unable to Scan AX
45.
Ink Absorber Full
46.
I am sharing my Brother machine. I can print but cannot scan.
47.
Can third party ink be used to refill the ink cartridges?
48.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
49.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
50.
Print the Network Configuration List
51.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
52.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
53.
How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
54.
Change the number of times my Brother machine rings before it answers.
55.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
56.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
57.
Replace Ink
58.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
59.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
60.
Wireless setup is requesting a WPS PIN to complete the setup