FAQs & Troubleshooting
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348 Results
- 51Change the user interface of ControlCenter3
- 52I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 53Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 54The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 55The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 56Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 57I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 58Clear the paper jam.
- 59Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 60Open the "Scanners and Cameras" and Properties.
- 61I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 62I can print but cannot scan via network. (For Windows)
- 63Scan and save a document in PDF format (Scan to File)
- 64Can I use voice mail on the same line as my Brother machine?
- 65The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 66I cannot print using my Brother machine on a wireless network (Windows)
- 67ControlCenter3 displays a blank screen at startup (Windows)
- 68Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 69Print a web page from iPrint&Scan when using an Android™ mobile device.
- 70The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 71How do I clear the message "Cannot Detect" from the display?
- 72I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 73What is the "Station ID" and how do I set it?
- 74Make a two-sided copy. (Duplex)
- 75I cannot install Brother drivers on Debian 10 or later (Linux)
- 76What driver package format is supported by my Linux distribution?
- 77I am unable to print from a client PC to a printer on a print server. (Linux)
- 78Pre-Required Procedures (Linux)
- 79I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 80When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 81I cannot find some option in the Printing preferences. (For Windows)
- 82Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 83The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 84How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
- 85The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 86The printer status is Offline or Paused.
- 87Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 88How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
- 89When I print, the pages are smudged with ink. What should I do?
- 90Improve poor print quality.
- 91Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 92My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 93"Offline" appears on the Status Monitor.
- 94Uninstall the drivers. (Mac OS X 10.5)
- 95I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 96I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 97Install FaceFilter Studio onto Windows 10.
- 98Protect your Brother machine against unauthorised access over the network
- 99Download a file from the "Downloads" section and save it to Windows 8 computer.
- 100I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.