FAQs & Troubleshooting
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143 Results
- 51My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 52Cannot print after a Windows 10 update (June 2020)
- 53I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 54Uninstall printer drivers (Linux)
- 55Delete print jobs from the print queue.
- 56The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 57Can I print from and scan to iPhone, iPod touch and iPad?
- 58NO TONER
- 59When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 60The printer prints unexpectedly or it prints garbage data.
- 61MEMORY FULL
- 62What kind of paper can I use?
- 63Curl or wavy
- 64Can I use non-Brother or third party supplies with the Brother machine?
- 65Can I print from DOS applications? What printer driver emulation can be used?
- 66I cannot install the driver when using the Driver Install Tool. (Linux)
- 67Print command (LPR) (Linux)
- 68To install the printer driver easily using a tool. (Linux)
- 69Pre-Required Procedures (Linux)
- 70Windows 10 Support Information
- 71What is the difference between the toner cartridge and the drum unit?
- 72Toner specks
- 73Black toner marks appear across the page.
- 74Uninstall the Brother Software and Drivers (Windows)
- 75I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 76Print command (cupswrapper) (Linux)
- 77I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 78I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 79Open the Status Monitor
- 80Download a file from the "Downloads" section and save it to Windows 8 computer.
- 81Install the built-in drivers (For Windows 8 and Windows 10)
- 82I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 83I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 84The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 85DRUM STOP
- 86Clean the paper pick-up roller.
- 87Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 88Create or view a XML Paper Specification document
- 89Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 90Print both sides of paper (Manual 2-sided/Duplex Printing for Mac OS X 10.4.11 or greater)
- 91Print a Printer Settings page.
- 92Envelope creases
- 93White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 94I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 95Faint
- 96When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 97Change the length of time the machine will wait until it goes into Sleep Mode.
- 98What is the recommended paper?
- 99Turn the Toner Save Mode on or off.
- 100Page skewed