FAQs & Troubleshooting
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182 Results
- 51I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 52Unable to Print 5X
- 53High Temperature
- 54No Ink Cartridge
- 55Out of Memory
- 56Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 57Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 58I cannot view the HTML format manual (web manual).
- 59Open the Control Panel (For Windows)
- 60After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 61Glossy Paper does not feed correctly.
- 62I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 63I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 64I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 65"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 66Scan a document using Brother iPrint&Scan. (macOS only)
- 67I cannot save a file downloaded from the Brother support website (For Windows)
- 68When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 69Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 70Wrong Ink Color
- 71Ink Absorber Full
- 72Unable to Print 3X
- 73The edge of glossy paper is smudged.
- 74Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 75I cannot scan via USB. (Mac OS X)
- 76No Paper Fed
- 77Cover is Open
- 78My Brother machine feeds multiple sheets of paper at a time.
- 79When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 80One or more of my colors are not printing (blank).
- 81Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 82The keys on the control panel do not respond or triple beep when I press them.
- 83I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 84Delete a network scanner entry. (Linux)
- 85When I scan a document using ControlCenter, the scanned file size is too big.
- 86My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 87When I make a copy the image or text is cut off.
- 88Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 89Set the date and time
- 90Is there a way to view how much ink is remaining?
- 91Where do I find manuals for my Brother machine?
- 92My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 93How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 94I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 95Firewall port requirements of the Scan Key Tool (Linux)
- 96Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 97I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 98Windows 10 Support Information
- 99Check the firmware version.
- 100"Offline" appears on the Status Monitor.