FAQs & Troubleshooting
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141 Results
- 51Print the Network Configuration Report
- 52When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 53(Video) Set up your Brother machine
- 54The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 55I cannot print full-page photos or images using Email Print.
- 56Cannot print after a Windows 10 update (June 2020)
- 57I cannot print using my Brother machine on a wired network (Windows/macOS)
- 58I cannot print on a wireless (Wi-Fi) network (Windows)
- 59Remove Paper Scraps Jammed in the ADF
- 60Enable the Brother machine's network interface.
- 61Download a file from the "Downloads" section and save it to Windows 8 computer.
- 62Discover the MAC address of the Brother network card
- 63Printer Locked
- 64I am experiencing issues sending a fax.
- 65Reset the Network Settings to Factory Default
- 66I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 67Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 68Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 69Add your Brother machine with AirPrint (macOS)
- 70I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 71Remove Paper Scraps
- 72Wrong Ink Cartridge
- 73Cannot Scan XX or Unable to Scan XX
- 74Change the printer driver settings (Windows)
- 75Where can I find my Brother machine's serial number?
- 76Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 77I cannot connect my machine to a Windows 11 computer via USB.
- 78I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 79I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 80I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 81Can I send a print job to multiple machine email addresses using Email Print?
- 82Check the remaining ink or toner level (Linux)
- 83Important points for specifying the scan area (Linux)
- 84I am unable to print from a client PC to a printer on a print server. (Linux)
- 85Update the Driver or Firmware for your Brother machine
- 86Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 87When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 88Open the Control Panel (For Windows)
- 89Why doesn't my Brother machine have a dial tone?
- 90Paper is Jammed in the Back of the Machine
- 91I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 92I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 93Configure and use PC-FAX (CUPS) (Linux)
- 94Configure the Scan to Email Feature (Linux)
- 95When I print images, the quality is not good (Linux)
- 96Where can I download Brother iPrint&Scan application for Mac?
- 97The downloaded driver's name is different from my machine's name. (Linux)
- 98Send a fax using PC-FAX with LPD/LPRng (Linux)
- 99I get a TS error when trying to print on a wireless network.
- 100What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?