FAQs & Troubleshooting
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MFC-J5955DW
139 Results
31.
No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
32.
Cover is Open
33.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
34.
What is the default password for my Brother machine?
35.
Improve poor print quality.
36.
Reset the Network Settings to Factory Default
37.
Add your Brother machine with AirPrint (macOS)
38.
Cannot print after a Windows 10 update (June 2020)
39.
Wireless setup is requesting a WPS PIN to complete the setup
40.
Cannot Scan XX or Unable to Scan XX
41.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
42.
Check the Print Quality
43.
(Video) Print a long paper
44.
I cannot print full-page photos or images using Email Print.
45.
Check the remaining ink or toner level (Linux)
46.
I cannot print on a wireless (Wi-Fi) network (Windows)
47.
When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
48.
Download a file from the "Downloads" section and save it to Windows 8 computer.
49.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
50.
Access Web Based Management
51.
What driver package format is supported by my Linux distribution?
52.
Important points you need to confirm before configuring your Brother machine for a wireless network.
53.
Export an address book and import it to another machine
54.
Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
55.
How to identify your Operating System (OS).
56.
What is the Network Shared printing?
57.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
58.
What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
59.
I cannot scan via network.
60.
When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.