FAQs & Troubleshooting
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225 Results
- 51Does NC-2200w work with Windows Vista?
- 52I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 53My Brother machine has no power. What can I do?
- 54I'm using Windows XP. I cannot scan with the USB cable.
- 55My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 56I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 57I cannot install the driver when using the Driver Install Tool. (Linux)
- 58The downloaded driver's name is different from my machine's name. (Linux)
- 59I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 60When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 61I am unable to print from a client PC to a printer on a print server. (Linux)
- 62Delete print jobs from the print queue.
- 63The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 64What is the difference between the toner cartridge and the drum unit?
- 65I cannot print from my computer via USB.
- 66I cannot print from my computer via network. (For Macintosh)
- 67I cannot print from my computer via network. (For Windows)
- 68Install the Windows 7 built-in drivers.
- 69Verify if the Brother machine has a dial tone
- 70I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 71When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 72The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 73How do I improve the copy or fax quality?
- 74What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 75Why doesn't the machine answer when receiving a call?
- 76I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 77I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 78How can I configure Windows® XP to send and receive faxes?
- 79Replace the toner cartridge.
- 80Configure and use PC-FAX (CUPS) (Linux)
- 81I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 82When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 83Important points for specifying the scan area (Linux)
- 84Configure scan settings without administrator privileges (Linux)
- 85Send a fax using PC-FAX with LPD/LPRng (Linux)
- 86Uninstall printer drivers (Linux)
- 87Open the Control Panel (For Windows)
- 88Install the built-in drivers (For Windows 8 and Windows 10)
- 89A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 90What is the Network Shared printing?
- 91Do I need a telephone line to send and receive faxes with my Brother machine?
- 92Why doesn't my Brother machine have a dial tone?
- 93I updated the Web BRAdmin and cannot enable the logging function.
- 94I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address.Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore. Why?
- 95I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 96In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 97Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 98Scan an image and insert it in a Windows XP application
- 99Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 100The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?