FAQs & Troubleshooting
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MFC-8640D
225 Results
31.
How do I install the Optional Tray Module?
32.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
33.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
34.
The printer status is Offline or Paused.
35.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
36.
Can I confirm that the FAX was sent correctly?
37.
How do I install additional memory?
38.
Delete print jobs from the print queue.
39.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
40.
The paper is skewed when it's printed.
41.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
42.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
43.
Why doesn't the machine answer when receiving a call?
44.
Can I use non-Brother or third party supplies with the Brother machine?
45.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
46.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
47.
Cannot print after a Windows 10 update (June 2020)
48.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
49.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
50.
How do I improve the copy or fax quality?
51.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
52.
Can I print from DOS applications?
53.
Print the Network Configuration page
54.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
55.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
56.
What kind of memory can I use?
57.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
58.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
59.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
60.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)