FAQs & Troubleshooting
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110 Results
- 1Where can I find my Brother printer's serial number?
- 2How do I uninstall the printer driver?
- 3What is the default User ID and Password for BRAdmin Light or Professional?
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5Replacing the ink ribbon cassette
- 6The tape, fabric ribbon or ink ribbon ran out during printing.
- 7Replacing the tape cassette
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11Replacing the paper core holder
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 14How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 15I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 16When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 19How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 20What is P-touch Library?
- 21What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 22Printing is not possible. (USB connection)
- 23P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 24My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 25How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 26Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 27The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 28Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 29How to use P-touch Library
- 30What maintenance should be performed?
- 31How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 32The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 33Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 34I want to stop the operation that is being performed.
- 35How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36The tape or fabric ribbon is not fed correctly.
- 37How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 38How to delete the registry information and files related to the printer driver
- 39(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 40The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 41How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 42The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 43The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 44The tape or fabric ribbon is jammed./ The tape or fabric ribbon is incorrectly wound.
- 45The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47I want to cancel the current print job.
- 48Printing has stopped.
- 49The indicators show that a system error has occurred.
- 50How do I update the firmware?