FAQs & Troubleshooting
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Popular |
106 Results
- 1Where can I find my Brother printer's serial number?
- 2What is the default User ID and Password for BRAdmin Light or Professional?
- 3How do I uninstall the printer driver?
- 4How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 5Replacing the ink ribbon cassette
- 6Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 7Replacing the tape cassette
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 10How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 11How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 14How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 15What maintenance should be performed?
- 16I cannot install the printer driver or print in Windows 11.
- 17How do I update P-touch Editor?
- 18How do I update the firmware?
- 19How to open the Devices and Printers window
- 20Replacing the paper core holder
- 21How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23The tape or fabric ribbon is jammed./ The tape or fabric ribbon is incorrectly wound.
- 24I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 25I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 26The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 27How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 28How to use P-touch Library
- 29The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 30Specifications of Tape and Fabric ribbon that can be printed with this printer
- 31How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 32Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 33A data transmission error appears on your computer.
- 34I want to correct a shift in the print position.
- 35How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 36The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 37I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 38Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 39The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 40How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 41(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 42(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 43Where can I find the printer's network settings, such as IP address?
- 44The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 45The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 46The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 47How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 48What is the Label List? (P-touch Editor 5.x for Windows)
- 49The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 50(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
