FAQs & Troubleshooting
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99 Results
- 51The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 52P-touch Editor crashes when I open it on my Mac.
- 53I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 54I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 55A data transmission error appears on your computer.
- 56I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 57The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 58The tape or fabric ribbon is not fed correctly.
- 59Setting up the machine
- 60What is P-touch Update Software?
- 61What is the Label List? (P-touch Editor 5.x for Windows)
- 62How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 63What are consumables to be purchased separately?
- 64Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 65How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 66How to use the Numbering function (P-touch Editor 5.x for Windows)
- 67I want to stop the operation that is being performed.
- 68Printing has stopped.
- 69The machine does not turn on.
- 70How do I set the IP address? (for advanced users and administrators)
- 71The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 72How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 73The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 74How can I change the IP address in order to use the product in a different network environment?
- 75How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 76What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 77How do I print vertical text? (P-touch Editor 5.x for Windows)
- 78The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 79Even though data is being sent to the machine, the power indicator is not blinking in green.
- 80The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 81I want to correct a shift in the print position.
- 82Where can I find the printer's network settings, such as IP address?
- 83My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 84The machine does not print.
- 85What do the indicator lights mean?
- 86Using Web Based Management
- 87Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 88The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 89I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 90I want to reset the machine.
- 91The indicators show that a system error has occurred.
- 92I want to pause printing.
- 93I connected multiple printers of the same model to one computer but can only print from one of them.
- 94Install BRAdmin Professional 3
- 95The print quality is poor./ Printed tape contains white streaks./ Printed text is blurry.
- 96Unnecessary dots are included in the printed image.
- 97How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 98There are missing characters in the printed text.
- 99The indicators show that the machine is in boot mode (operating system error).