FAQs & Troubleshooting
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80 Results
- 1Where can I find my Brother printer's serial number?
- 2How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 3Where can I download the latest P-touch Editor for Mac?
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 6What Android™ mobile application can I use?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 9How to identify your Operating System (OS) for Windows or Mac
- 10When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 11How do I create and transfer templates? (for Mac)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13The printer does not turn on, so I cannot print.
- 14I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15I cannot connect my printer to a Windows 11 computer via USB.
- 16Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 17Installing a CA certificate
- 18How to open the Devices and Printers window
- 19Printing from an Android™ device
- 20How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 21How do I uninstall the printer driver?
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 24How do I transfer label templates with P-touch Transfer Express?
- 25What do the indicator lights mean?
- 26Uninstalling the printer driver (Linux®)
- 27(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 28What is the JPEG printing and how can I use it?
- 29Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 30How to insert paper
- 31The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 32The side margins are incorrect.
- 33How do I connect the printer to my computer using a USB cable?
- 34Printing is not possible. (USB connection)
- 35When printing from an application, the application's "Collate" setting does not work correctly.
- 36The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 37How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 38The paper is jammed in the printer.
- 39How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 40What is the Label List? (P-touch Editor 5.x for Windows)
- 41How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 42I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 43How to set up the printer
- 44(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 45Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 46I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 47Installing the CUPS wrapper/LPR printer driver (Linux®)
- 48Some of the print options in OpenOffice do not work. (Linux®)
- 49Supported File Formats and how to print on Raspbian lite (Linux®)
- 50Supported File Formats and how to print on Raspbian (Linux®)