FAQs & Troubleshooting
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PJ-822
80 Results
1.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
2.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
3.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
4.
What Android™ mobile application can I use?
5.
Printing from an Android™ device
6.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
7.
Where can I download the latest P-touch Editor for Mac?
8.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
9.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
10.
How do I transfer label templates with P-touch Transfer Express?
11.
How do I create and transfer templates? (for Mac)
12.
Where can I find my Brother printer's serial number?
13.
What do the indicator lights mean?
14.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
15.
Printing is not possible. (USB connection)
16.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
17.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
18.
How to install Brother software on a computer not connected to the Internet
19.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
20.
The side margins are incorrect.
21.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
22.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
23.
The printer does not turn on, so I cannot print.
24.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
25.
I cannot connect my printer to a Windows 11 computer via USB.
26.
How to charge the rechargeable Li-ion battery
27.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
28.
The paper is jammed in the printer.
29.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
30.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)