FAQs & Troubleshooting
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PJ-822
80 Results
1.
Where can I find my Brother printer's serial number?
2.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
3.
Where can I download the latest P-touch Editor for Mac?
4.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
5.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
6.
What Android™ mobile application can I use?
7.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
8.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
9.
How to identify your Operating System (OS) for Windows or Mac
10.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
11.
How do I create and transfer templates? (for Mac)
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
The printer does not turn on, so I cannot print.
14.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
I cannot connect my printer to a Windows 11 computer via USB.
16.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
17.
Installing a CA certificate
18.
How to open the Devices and Printers window
19.
Printing from an Android™ device
20.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
21.
How do I uninstall the printer driver?
22.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
23.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
24.
How do I transfer label templates with P-touch Transfer Express?
25.
What do the indicator lights mean?
26.
Uninstalling the printer driver (Linux®)
27.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
28.
What is the JPEG printing and how can I use it?
29.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
30.
How to insert paper