- 110/04/2019My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
- 210/04/2019I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
- 309/12/2019Where can I find my Brother printer's serial number?
- 401/05/2016The paper is jammed in the printer.
- 512/24/2014Paper does not move through the printer even though the motor is running.