FAQs & Troubleshooting
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82 Results
- 1How do I connect the printer and my computer via USB cable?
- 2How do I transfer label or slip templates?
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4How do I connect the printer and my computer via Bluetooth®? (for Windows)
- 5How do I print from a computer?
- 6How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 7How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9Where can I find my Brother printer's serial number?
- 10How to charge the rechargeable Ni-MH battery
- 11How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 12How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 14How to identify your Operating System (OS) for Windows or Mac
- 15P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17How to reduce the time to start printing after clicking the [Print] button
- 18I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 19The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 20The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 21How do I uninstall the printer driver?
- 22How do I install the printer driver from the CD-ROM? (for Windows)
- 23How to insert paper
- 24How to delete the registry information and files related to the printer driver
- 25When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 26How to open the Devices and Printers window
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28How to charge the rechargeable Li-ion battery
- 29How do I transfer label templates with P-touch Transfer Express?
- 30How do I clean the Platen Roller?
- 31How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 32How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 33Printing is not possible. (USB connection)
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 36What is the JPEG printing and how can I use it?
- 37I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 38The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 39What is IrDA?
- 40What is the Label List? (P-touch Editor 5.x for Windows)
- 41The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 42I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 43I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 44The DATA indicator has turned off even though data remains in the printer.
- 45Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 46Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 47How to connect to a DC power outlet (Optional)
- 48How to connect to a DC power outlet (Optional)
- 49How to install the rechargeable Li-ion Battery (Optional)
- 50How to install the rechargeable Ni-MH Battery (Optional)