FAQs & Troubleshooting
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PJ-663
87 Results
1.
How do I connect the printer and my computer via USB cable?
2.
How do I install the printer driver from the CD-ROM? (for Windows)
3.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
4.
How do I connect the printer and my computer via Bluetooth®? (for Windows)
5.
How do I transfer label or slip templates?
6.
Where can I find my Brother printer's serial number?
7.
How do I transfer label templates with P-touch Transfer Express?
8.
What Android™ mobile application can I use?
9.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
10.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
How to install the rechargeable Li-ion Battery (Optional)
13.
How to identify your Operating System (OS) for Windows or Mac
14.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
15.
How to reduce the time to start printing after clicking the [Print] button
16.
How to install the rechargeable Ni-MH Battery (Optional)
17.
How do I print from a computer?
18.
How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
19.
Printing is not possible. (USB connection)
20.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
21.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
22.
How to open the Devices and Printers window
23.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
24.
How to identify the printer's firmware version
25.
How to charge the rechargeable Li-ion battery
26.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
27.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
28.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
29.
How to connect to a DC power outlet (Optional)
30.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)