FAQs & Troubleshooting
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Latest |
49 Results
- 106/25/2025What Android™ mobile application can I use?
- 211/28/2024I cannot install the printer driver or print in Windows 11.
- 309/27/2024Where can I find my Brother printer's serial number?
- 409/17/2024How do I uninstall the printer driver?
- 507/23/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 605/30/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 710/18/2023How to open the Devices and Printers window
- 810/18/2023How to identify your Operating System (OS) for Windows or Mac
- 910/18/2023Printing is not possible. (USB connection)
- 1005/02/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 1104/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 1203/31/2022How to delete the registry information and files related to the printer driver
- 1303/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1403/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1512/17/2020How do I connect the printer and my computer via USB cable?
- 1612/16/2020How to charge the rechargeable Ni-MH battery
- 1711/25/2020How to install the rechargeable Ni-MH Battery (Optional)
- 1811/17/2020The printed image is out of alignment.
- 1906/12/2020How do I print from a computer?
- 2004/14/2020How do I clean the Platen Roller?
- 2103/30/2020How to connect to an AC power outlet (Optional)
- 2203/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 2312/25/2019How to install the rechargeable Li-ion Battery (Optional)
- 2412/09/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 2512/09/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 2612/09/2019Some of the print options in OpenOffice do not work. (Linux®)
- 2712/09/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 2811/19/2019How to reduce the time to start printing after clicking the [Print] button
- 2911/15/2019Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 3011/05/2019How do I install the printer driver from the CD-ROM? (for Windows)
- 3110/16/2019Uninstalling the printer drivers (Linux®)
- 3210/16/2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 3310/16/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 3410/15/2019How to identify the printer's firmware version
- 3510/09/2019What is the JPEG printing and how can I use it?
- 3609/13/2019What do the indicator lights mean?
- 3710/29/2018How to connect to a DC power outlet (Optional)
- 3810/29/2018How to connect to a DC power outlet (Optional)
- 3911/20/2017How to charge the rechargeable Li-ion battery
- 4001/05/2016The DATA indicator has turned off even though data remains in the printer.
- 4112/14/2015How to insert paper
- 4208/06/2015The printed image is compressed or stretched.
- 4301/14/2015Pages don't print. What should I do?
- 4401/06/2015Error messages do not appear when using the USB connection of my printer.
- 4512/24/2014What is IrDA?
- 4612/24/2014The paper is jammed in the printer.
- 4712/24/2014Paper does not move through the printer even though the motor is running.
- 4806/25/2013Paper moves through the printer, but nothing appears on the paper.
- 4906/25/2013The print quality is poor, and the image is too light or dark.