FAQs & Troubleshooting
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Popular |
62 Results
- 1Document misfeeds.
- 2"Multifeed" or "Multifeed is detected."
- 3"Document Jam/too Long" or "A document is jammed in the ADF."
- 4Change the image settings. (Using DS Capture)
- 5How to identify your Operating System (OS).
- 6My scanner gets warm.
- 7The scan speed is too slow.
- 8Replace Roller
- 9TWAIN errors appear when starting to scan. (Macintosh)
- 10TWAIN or WIA errors appear when starting to scan. (Windows)
- 11Cannot use my scanner connection the USB hub.
- 12Paper suitable for scanning
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14No document in ADF.
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16What driver package format is supported by my Linux distribution?
- 17When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
- 18My scanner is connected but it will not feed my document or do anything else.
- 19Unknown error.
- 20Do not open the ADF cover when scanning.
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22Change the paper settings. (Using DS Capture)
- 23The file size is too large.
- 24Cannot find the scanner.
- 25White vertical lines or white stripes appear on the scanned image.
- 26The scanned image is skewed (crooked).
- 27Command List of brscan. (Linux)
- 28I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 29The scanned documents are put into the incorrect order. (macOS)
- 30ADF rear lamp error
- 31Pre-Required Procedures (Linux)
- 32Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 33The rollers are worn.
- 34error 20392 - Scanner not responding, check card, power, and cable.
- 35ADF front lamp error
- 36Configure the Scan to Email Feature (Linux)
- 37Uninstall the scanner driver. (Linux)
- 38My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
- 39NVRAM R/W test error
- 40Delete a network scanner entry. (Linux)
- 41DRAM R/W test error
- 42I cannot install the scanner drivers.
- 43My scanned images have black lines running through them, blank spaces, or are of overall bad quality.
- 44Important points for specifying the scan area (Linux)
- 45Uninstall Scan-key-tool. (Linux)
- 46Colors in the scanned image are dark.
- 47A page that is not a blank page is skipped.
- 48Bleed-through is seen in the scanned image.
- 49Scan using XSane or GIMP (Linux)
- 50FlashROM R/W test error
