FAQs & Troubleshooting
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298 Results
- 1Paper Size Mismatch
- 2Paper Tray not detected/ Paper Tray #1 not detected
- 3No Paper / No Paper Fed
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Paper Jam
- 6"Offline" appears on the Status Monitor.
- 7Set up a Scan to Network Profile
- 8Document Jam
- 9My Brother machine could not be found over the network when I installed drivers on my computer.
- 10Ink Low
- 11(Video) Set up your Brother machine
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13Unable to Print XX
- 14Correct the Paper Feed to Clear Vertical Lines
- 15(Video) Load A4/Letter paper
- 16What is Brother iPrint&Scan?
- 17Sleep
- 18Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 19Enable the Brother machine's network interface.
- 20(Video) Load A3/Ledger paper
- 21How to identify your Operating System (OS).
- 22Refill Ink
- 23Setup a Brother machine on a wireless (Wi-Fi) network.
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25Telephone Line Interference/VoIP.
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 28The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 29One or more of my colors are not printing (blank).
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 32Load Paper in the Multi-purpose Tray (MP Tray)
- 33Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35Transfer faxes to the PC when my machine has a mechanical issue.
- 36(Video) Connect telephone line and power cords
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39Load Letter, A4, or Executive Size Paper in Tray #1
- 40Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 41(Video) Fill the ink tanks
- 42What is the default password for my Brother machine?
- 43Add your Brother machine with AirPrint (macOS)
- 44Paper Type and Size for Each Operation
- 45Turn Off Memory Receive
- 46Change the printer driver settings (Windows/macOS)
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48(Video) Unpack your Brother machine
- 49Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 50Use voice mail on the same line as my Brother machine.