FAQs & Troubleshooting
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340 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3Toner Low
- 4Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 5Drum !
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Paper is Jammed in the Back of the Machine
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Easy Scan to E-mail
- 12Replace Fuser
- 13Replace the Waste Toner Box
- 14Document Jam
- 15I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 16Calibrate Color Output
- 17The printer status is Offline or Paused.
- 18Toner scatter or toner stain
- 19Adjust color settings by using the custom setting in the printer driver
- 20Set Telephone Line Compatibility for Interference and VoIP Systems
- 21Replace the Belt Unit
- 22Cover is Open
- 23Uneven color density across the page
- 24What is Brother iPrint&Scan?
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26Set up your Brother machine on a wireless network.
- 27I cannot print using my Brother machine on a wireless network (Mac)
- 28The color of your printouts is not what you expected
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30Reset the Network Settings to the Factory Settings
- 31Print the Network Configuration Report
- 32Paper is Jammed in the MP tray
- 33I cannot print on a wireless (Wi-Fi) network (Windows)
- 34Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 35Add your Brother machine with AirPrint (macOS)
- 36Enable the Brother machine's network interface.
- 37Print Unable ##
- 38Load Paper in the Multi‑purpose Tray (MP Tray)
- 39Log Access Error or File Access Error
- 40Paper is Jammed underneath the Paper Tray
- 41Paper is Jammed Inside the Machine
- 42Printing/ Scanning with a mobile device
- 43How to identify your Operating System (OS).
- 44Reset the Drum Counter
- 45(Video) Load Envelopes (MP Tray)
- 46Reset Your Brother Machine
- 47Drum End Soon
- 48Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 49I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 50(Video) Set up your Brother machine