FAQs & Troubleshooting
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139 Results
- 1Paper Size Mismatch
- 2Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 3Set up your Brother machine on a wireless network (Windows/macOS)
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5(Video) Set up your Brother machine
- 6Printer Jam or Paper Jam
- 7How to identify your Operating System (OS).
- 8Document Jam
- 9When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 10What is the default password for my Brother machine?
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12Change the printer driver settings (Windows)
- 13What is the default password for my BRAdmin or Web Based Management?
- 14Telephone Line Interference/VoIP.
- 15Enable the Brother machine's network interface.
- 16Cannot Print XX or Print Unable XX
- 17Print the Network Configuration Report
- 18The printer status is Offline or Paused.
- 19No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 20How Brother inkjet printers measure remaining page yields
- 21Change the Print Options to Improve Your Print Results
- 22Replace Ink
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 25Check the Print Quality
- 26Load Documents in the Automatic Document Feeder (ADF)
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 29Cannot Scan XX or Unable to Scan XX
- 30Improve poor print quality.
- 31Check the Print Alignment from Your Brother Machine
- 32Print using only the black ink cartridge when the Color cartridges have run out.
- 33I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 34(Video) Print a long paper
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Cannot Detect Ink Volume
- 37Ink Low
- 38Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 39Add your Brother machine with AirPrint (macOS)
- 40Check the remaining ink or toner level (Linux)
- 41Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42I get a TS error when trying to print on a wireless network.
- 43I cannot print on a wireless (Wi-Fi) network (Windows)
- 44One or more of my colors are not printing (blank).
- 45Where can I find my Brother machine's serial number?
- 46Uninstall the Brother Software and Drivers (Windows)
- 47Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 48Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 49Open the Control Panel (For Windows)
- 50Print the WLAN Report