FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfcj6955dw_us_eu_as.jpg)
MFC-J6955DW
141 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
3.
Paper Size Mismatch
4.
Printer Jam or Paper Jam
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
(Video) Set up your Brother machine
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
Check the Print Alignment from Your Brother Machine
9.
How to identify your Operating System (OS).
10.
What is the default password for my BRAdmin or Web Based Management?
11.
Replace Ink
12.
Telephone Line Interference/VoIP.
13.
Document Jam
14.
No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
15.
Set up your Brother machine on a wireless network (Windows/macOS)
16.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
17.
My Brother machine could not be found over the network when I installed drivers on my computer.
18.
One or more of my colors are not printing (blank).
19.
Cannot Print XX or Print Unable XX
20.
Print the Network Configuration Report
21.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
22.
I cannot print on a wireless (Wi-Fi) network (Windows)
23.
Change the Print Options to Improve Your Print Results
24.
I cannot save a file downloaded from the Brother support website (For Windows)
25.
Improve poor print quality.
26.
Add your Brother machine with AirPrint (macOS)
27.
Print using only the black ink cartridge when the Color cartridges have run out.
28.
Access Web Based Management
29.
Install the Brother Mobile Connect application (for mobile device)
30.
Cover is Open