FAQs & Troubleshooting
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141 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Telephone Line Interference/VoIP.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Set up your Brother machine on a wireless network (Windows/macOS)
- 6Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8(Video) Set up your Brother machine
- 9How to identify your Operating System (OS).
- 10Check the Print Alignment from Your Brother Machine
- 11Install the Brother Mobile Connect application (for mobile device)
- 12The printer status is Offline or Paused.
- 13Paper Size Mismatch
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15Printer Jam or Paper Jam
- 16Add your Brother machine with AirPrint (macOS)
- 17I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 18The scanning speed is slow when scanning from my machine. (Windows)
- 19What driver package format is supported by my Linux distribution?
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21One or more of my colors are not printing (blank).
- 22Document Jam
- 23Replace Ink
- 24Reset the Network Settings to Factory Default
- 25What is the default password for my Brother machine?
- 26Check the Print Quality
- 27The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 28Export an address book and import it to another machine
- 29Download a file from the "Downloads" section and save it to Windows 8 computer.
- 30What is the default password for my BRAdmin or Web Based Management?
- 31I cannot print on a wireless (Wi-Fi) network (Windows)
- 32Change the Print Options to Improve Your Print Results
- 33I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 34I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 35When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 36Print using only the black ink cartridge when the Color cartridges have run out.
- 37When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 38I cannot print on a wireless (Wi-Fi) network (Mac)
- 39I cannot find some option in the Printing preferences. (For Windows)
- 40No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 41Improve poor print quality.
- 42(Video) Print a long paper
- 43Access Web Based Management
- 44Enable the Brother machine's network interface.
- 45Delete print jobs from the print queue.
- 46Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 47Cannot Scan XX or Unable to Scan XX
- 48Change the printer driver settings (Windows)
- 49What is the recommended paper?
- 50I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)