FAQs & Troubleshooting
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MFC-J6940DW
141 Results
1.
Set up your Brother machine on a wireless network (Windows/macOS)
2.
Paper Size Mismatch
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
Printer Jam or Paper Jam
6.
Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
7.
How to identify your Operating System (OS).
8.
(Video) Set up your Brother machine
9.
Print using only the black ink cartridge when the Color cartridges have run out.
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
Telephone Line Interference/VoIP.
12.
Ink Low
13.
Cannot Detect
14.
Load Documents in the Automatic Document Feeder (ADF)
15.
Protect your Brother machine against unauthorised access over the network
16.
What is the default password for my BRAdmin or Web Based Management?
17.
Cover is Open
18.
My Brother machine could not be found over the network when I installed drivers on my computer.
19.
The printer status is Offline or Paused.
20.
What is the default password for my Brother machine?
21.
Sleep
22.
I cannot find some option in the Printing preferences. (For Windows)
23.
Cannot Print XX or Print Unable XX
24.
One or more of my colors are not printing (blank).
25.
(Video) Print a long paper
26.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
27.
I cannot print on a wireless (Wi-Fi) network (Mac)
28.
No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
29.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
30.
Document Jam