FAQs & Troubleshooting
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340 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A3/Ledger paper
- 3(Video) Load A4/Letter paper
- 4Scan to an Editable Text File Using OCR
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6Replace Ink
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Paper Size Mismatch
- 10Check the Print Alignment from Your Brother Machine
- 11Setup a Brother machine on a wireless (Wi-Fi) network.
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Paper Tray #1 not detected/ Paper Tray #2 not detected
- 14No Paper / No Paper Fed
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19Check the Print Quality
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21Paper Jam
- 22(Video) Install Ink Cartridges
- 23Set up a Scan to Network Profile
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 28When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 29One or more of my colors are not printing (blank).
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31Correct the Paper Feed to Clear Vertical Lines
- 32What is Brother iPrint&Scan?
- 33Load Paper in the Multi-purpose Tray (MP Tray)
- 34Where is the USB/Ethernet port on the machine?
- 35When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 36Add your Brother machine with AirPrint (macOS)
- 37Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 38Improve poor print quality.
- 39(Video) Update the Driver or Firmware for your Brother machine
- 40"Offline" appears on the Status Monitor.
- 41Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 42Easy Scan to E-mail
- 43When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 44Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 45(Video) Unpack your Brother machine
- 46After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 47I cannot find some option in the Printing preferences. (For Windows)
- 48How to identify your Operating System (OS).
- 49(Video) Set up your Brother machine
- 50How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?