FAQs & Troubleshooting
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342 Results
- 1Replace Ink
- 2What is the default password for my Brother machine?
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4Update the Driver or Firmware for your Brother machine
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6(Video) Install Ink Cartridges
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Paper Tray #1 not detected/ Paper Tray #2 not detected
- 9No Paper / No Paper Fed
- 10Paper Size Mismatch
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12(Video) Load A4/Letter paper
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14Setup a Brother machine on a wireless (Wi-Fi) network.
- 15Check the Print Quality
- 16Check the Print Alignment from Your Brother Machine
- 17(Video) Load A3/Ledger paper
- 18(Video) Set up your Brother machine
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20Ink Low
- 21(Video) Update the Driver or Firmware for your Brother machine
- 22(Video) Connect telephone line and power cords
- 23Add your Brother machine with AirPrint (macOS)
- 24Wireless setup is requesting a WPS PIN to complete the setup
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26Easy Scan to E-mail
- 27Load Paper in the Multi-purpose Tray (MP Tray)
- 28The printer status is Offline or Paused.
- 29Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 30Cannot Detect
- 31Forward a fax to another fax machine when my machine has a mechanical problem.
- 32Restrict the functions available on your Brother machine and the number of prints.
- 33Correct the Paper Feed to Clear Vertical Lines
- 34Sleep
- 35(Video) Unpack your Brother machine
- 36Install the starter ink cartridges
- 37Use voice mail on the same line as my Brother machine.
- 38Cover is Open
- 39One or more of my colors are not printing (blank).
- 40Document Jam
- 41Where is the USB/Ethernet port on the machine?
- 42Scan to an Editable Text File Using OCR
- 43I cannot scan via network.
- 44How to identify your Operating System (OS).
- 45Change the printer driver settings (Windows/macOS)
- 46Improve poor print quality.
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49Change the Print Setting Options When Having Printing Problems
- 50Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)