FAQs & Troubleshooting
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337 Results
- 51I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 52Clean the Paper Pick-up Rollers
- 53What is the default password for my Brother machine?
- 54Enable the Brother machine's network interface.
- 55Wrong Tray Setting or Wrong Tray Settings
- 56Cover is Open
- 57Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 58Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 59Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 60The printer status is Offline or Paused.
- 61Load Documents in the Automatic Document Feeder (ADF)
- 62The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 63I still receive the error message "Paper Jam" after I removed the jammed paper.
- 64The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 65Forward Incoming Faxes to Another Machine
- 66Print as a Poster (Windows®)
- 67(Video) Connect telephone line and power cords
- 68A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 69Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 70What is Distinctive Ring and how do I program it?
- 71Set up your Brother machine on a wireless network.
- 72Send Scanned Data to an Email Server
- 73Printing/ Scanning with a mobile device
- 74Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 75Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 76Adjust the Machine Volume
- 77Clean the Print Head from Your Brother Machine
- 78Improve poor print quality.
- 79My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 80How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 81Install Starter Ink
- 82Load Envelopes in Paper Tray #1
- 83Load Letter, A4, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 84Turn Off Memory Receive
- 85I cannot save a file downloaded from the Brother support website (For Windows)
- 86Load Photo Paper in Paper Tray #1
- 87Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 88Discover the MAC address of the Brother network card
- 89The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 90Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 91Print the Network Configuration Report
- 92I cannot scan via network.
- 93I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 94What driver package format is supported by my Linux distribution?
- 95About Envelopes
- 96Change the Print Setting Options When Having Printing Problems
- 97Setup a Brother machine on a wireless (Wi-Fi) network.
- 98Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 99The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 100Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.