FAQs & Troubleshooting
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276 Results
- 1My Brother machine has no power.
- 2Wrong Paper Size
- 32-sided (duplex) scan
- 4(Video) Load plain Letter/A4 paper
- 5Replace Ink
- 6One or more of my colors are not printing (blank).
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8The printer status is Offline or Paused.
- 9Paper Jam
- 10How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 11Easy Scan to E-mail
- 12I cannot print using my Brother machine on a wireless network (Windows)
- 13Scan a document and e-mail it as an attachment
- 14Improve poor print quality.
- 15When I make a copy the image or text is cut off.
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18Document Jam/too Long
- 19How to identify your Operating System (OS).
- 20Ink Low
- 21No Paper Fed
- 22Paper tray not detected/ Paper tray #2 not detected
- 23(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 24Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26Print using only the black ink cartridge when the Color cartridges have run out.
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28Delete print jobs from the print queue.
- 29Change the printer driver settings (Windows/macOS)
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 32Load paper in the paper tray
- 33Load envelopes
- 34Loading paper in the manual feed slot.
- 35I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 36Load paper in the paper tray #2
- 37The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 38Scan a document and save the scanned image to a folder on a local or network hard disk
- 39Ink Absorber Full
- 40"Offline" appears on the Status Monitor.
- 41Connect your Brother machine to your mobile device via a wireless router or access point.
- 42(Video) Install the ink cartridges
- 43What is Brother iPrint&Scan?
- 44Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 45Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 46Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 47Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49(Video)Additional paper jam clear operations
- 50I still receive the error message "Paper Jam" after I removed the jammed paper.