FAQs & Troubleshooting
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MFC-J6920DW
276 Results
1.
Wrong Paper Size
2.
2-sided (duplex) scan
3.
My Brother machine has no power.
4.
The printer status is Offline or Paused.
5.
Paper Jam
6.
Replace Ink
7.
Scan a document and e-mail it as an attachment
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
10.
Document Jam/too Long
11.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
12.
No Paper Fed
13.
One or more of my colors are not printing (blank).
14.
I cannot print using my Brother machine on a wireless network (Windows)
15.
(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
16.
Paper tray not detected/ Paper tray #2 not detected
17.
Print using only the black ink cartridge when the Color cartridges have run out.
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
Load paper in the paper tray #2
20.
Change the printer driver settings (Windows/macOS)
21.
Easy Scan to E-mail
22.
How to identify your Operating System (OS).
23.
Scan a document and save the scanned image to a folder on a local or network hard disk
24.
Improve poor print quality.
25.
Ink Low
26.
Load paper in the paper tray
27.
"Offline" appears on the Status Monitor.
28.
What is Brother iPrint&Scan?
29.
I still receive the error message "Paper Jam" after I removed the jammed paper.
30.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?