I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

I cannot print using my Brother machine on a wireless network (Windows)

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

I cannot find some option in the Printing preferences. (For Windows)

What is Brother iPrint&Scan?

I still receive the error message "Paper Jam" after I removed the jammed paper.

Cover is Open

My copies, sent faxes or scanned images are all black.

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

"Offline" appears on the Status Monitor.

Print using only the black ink cartridge when the Color cartridges have run out.

Replace Ink

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

How to identify your Operating System (OS).

I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.

The printer status is Offline or Paused.

I cannot print using my Brother machine on a wired network. (Windows/macOS)

Connect your Brother machine to your mobile device via a wireless router or access point.

Choosing the paper tray my Brother machine will use for copying.

Ink Absorber Full

Ink Low

Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)

I cannot save a file downloaded from the Brother support website (For Windows)

Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.

Scan multiple pages into one file instead of each scan being saved as a separate file.

No Paper Fed

Improve poor print quality.

How do I load paper?

Open the Control Panel (For Windows)

I cannot print using my Brother machine on a wireless network (Mac)

When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?

I can print but cannot scan via network. (For Windows)

One or more of my colors are not printing (blank).

Document Jam

How do I load envelopes into my machine?

Set up your Brother machine on a wireless network.

When I try to scan the document, the scanner application crashes. (OS X 10.11)

Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.

I cannot print from my computer via USB.

Make my copied images lighter or darker.

No Ink Cartridge

I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

What driver package format is supported by my Linux distribution?

Cannot choose Ledger as a paper size in Macintosh OS X

Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?