FAQs & Troubleshooting
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287 Results
- 1(Video) Load paper (A4>Tray #1 / A3>Tray #2)
- 2(Video) Load paper in the Multi-Purpose tray (MP tray)
- 3(Video) Load Legal paper (Tray1)
- 4(Video) Load A3/Ledger paper (Tray1)
- 5(Video) Load A4/Letter paper
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Can I print from or scan to Android™ Smartphone?
- 10What is Brother iPrint&Scan?
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14Replace Ink
- 15Load paper in the paper tray
- 16Paper Jam (With Video Instructions)
- 17Document Jam (With Video Instructions)
- 18Loading paper (A4 > Tray #1 / A3 > Tray #2)
- 19(Video) Install Ink Cartridges
- 20Install Starter Ink
- 21Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 22The printer status is Offline or Paused.
- 23I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 24(Video) Load an Envelope (Manual Feed Slot)
- 25After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 26Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 29One or more of my colors are not printing (blank).
- 30The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 31Use voice mail on the same line as my Brother machine.
- 32Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 35Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 36My Brother machine could not be found over the network when I installed drivers on my PC.
- 37Easy Scan to E-mail
- 38When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 39Print using only the black ink cartridge when the Color cartridges have run out.
- 40I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 41(Video) Unpack your Brother machine
- 42I still receive the error message "Paper Jam" after I removed the jammed paper. (With Video Instructions)
- 43I cannot print using my Brother machine on a wireless network (Mac)
- 44What driver package format is supported by my Linux distribution?
- 45(Video) Connect telephone line and power cords
- 46How to identify your Operating System (OS).
- 47No Paper Fed
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 50(Video) Set up your Brother machine