FAQs & Troubleshooting
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MFC-J5920DW
287 Results
1.
(Video) Load A4/Letter paper
2.
(Video) Load paper (A4>Tray #1 / A3>Tray #2)
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
(Video) Load paper in the Multi-Purpose tray (MP tray)
5.
(Video) Load A3/Ledger paper (Tray1)
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
(Video) Load Legal paper (Tray1)
8.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
10.
What is Brother iPrint&Scan?
11.
Replace Ink
12.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
13.
The printer status is Offline or Paused.
14.
(Video) Install Ink Cartridges
15.
Can I print from or scan to Android™ Smartphone?
16.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
17.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
18.
One or more of my colors are not printing (blank).
19.
Paper Jam (With Video Instructions)
20.
Loading paper (A4 > Tray #1 / A3 > Tray #2)
21.
Load paper in the paper tray
22.
Print using only the black ink cartridge when the Color cartridges have run out.
23.
Install Starter Ink
24.
What driver package format is supported by my Linux distribution?
25.
Unable to Print XX or Unable to Initialize XX (With Video Instructions)
26.
Document Jam (With Video Instructions)
27.
How to identify your Operating System (OS).
28.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
29.
I cannot print using my Brother machine on a wireless network (Windows)
30.
No Paper Fed