FAQs & Troubleshooting
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282 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load paper in the Multi-Purpose tray (MP tray)
- 3Uninstall the Brother Software and Drivers (Windows)
- 4(Video) Load A4/Letter paper
- 5Replace Ink
- 6Paper Jam (With Video Instructions)
- 7My Brother machine could not be found over the network when I installed drivers on my PC.
- 8Copy Both Sides of an ID Card onto One Page
- 9(Video) Load Legal paper
- 10(Video) Load A3/Ledger paper (Tray1)
- 11Ink Low
- 12How to identify your Operating System (OS).
- 13I cannot print using my Brother machine on a wireless network (Windows)
- 14Load paper in the paper tray
- 15My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 16When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 17(Video) Install Ink Cartridges
- 18What is Brother iPrint&Scan?
- 19Paper tray not detected/ Paper tray #2 not detected
- 20When I print photos, the color quality is not good.
- 21No Paper Fed
- 22I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 23(Video) Load an Envelope (Manual Feed Slot)
- 24The printer status is Offline or Paused.
- 25The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 26Ink Absorber Full / Ink Absorber Pad Full
- 27Print using only the black ink cartridge when the Color cartridges have run out.
- 28Document Jam (With Video Instructions)
- 29Use voice mail on the same line as my Brother machine.
- 30"Offline" appears on the Status Monitor.
- 31Cannot Detect
- 32I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 33Can I print from and scan to iPhone, iPod touch and iPad?
- 34Easy Scan to E-mail
- 35Load Paper in the Multi-purpose Tray (MP Tray)
- 36The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 37Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 38Add your Brother machine with AirPrint (macOS)
- 39Sleep
- 40(Video) Unpack your Brother machine
- 41(Video) Connect telephone line and power cords
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Enable the Brother machine's network interface.
- 46Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48(Video) Set up your Brother machine
- 49Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 50Wrong Paper