FAQs & Troubleshooting
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280 Results
- 1Replace Ink
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Paper Jam
- 4Print using only the black ink cartridge when the Color cartridges have run out.
- 5One or more of my colors are not printing (blank).
- 6Ink Low
- 7Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 8Check the Print Quality
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10(Video) Load A4/Letter paper
- 11Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 12Check the Print Alignment from Your Brother Machine
- 13I cannot print using my Brother machine on a wireless network (Mac)
- 14I cannot print on a wireless (Wi-Fi) network (Windows)
- 15Load envelopes
- 16Clean the Print Head from Your Brother Machine
- 17Change the printer driver settings (Windows/macOS)
- 18The printer status is Offline or Paused.
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20Cannot Detect
- 21How to identify your Operating System (OS).
- 22Cover is Open
- 23After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 24Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 25(Video) Update the Driver or Firmware for your Brother machine
- 26"Offline" appears on the Status Monitor.
- 27Cannot Detect Ink Volume
- 28Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 29Add your Brother machine with AirPrint (macOS)
- 30Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 31Sleep
- 32(Video) Install Ink Cartridges
- 33What is Brother iPrint&Scan?
- 34Set up your Brother machine on a wireless network.
- 35(Video) Unpack your Brother machine
- 36Easy Scan to E-mail
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 39Improve poor print quality.
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 42Delete print jobs from the print queue.
- 43Printing/ Scanning with a mobile device
- 44Unable to Print XX
- 45Reset Your Brother Machine
- 46Change the Print Setting Options When Having Printing Problems
- 47Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 48Where is the USB/Ethernet port on the machine?
- 49Wireless setup is requesting a WPS PIN to complete the setup
- 50Load Documents in the Automatic Document Feeder (ADF)