FAQs & Troubleshooting
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280 Results
- 1Replace Ink
- 2Check the Print Quality
- 3Paper Jam
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6Print using only the black ink cartridge when the Color cartridges have run out.
- 7One or more of my colors are not printing (blank).
- 8Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 9Ink Low
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 12I cannot print using my Brother machine on a wireless network (Mac)
- 13(Video) Load A4/Letter paper
- 14I cannot print on a wireless (Wi-Fi) network (Windows)
- 15Brother iPrint&Scan cannot find my Brother machine (macOS)
- 16Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 17After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 18My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 19Cannot Detect
- 20Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 21Check the Print Alignment from Your Brother Machine
- 22What is Brother iPrint&Scan?
- 23Clean the Print Head from Your Brother Machine
- 24My Brother machine could not be found over the network when I installed drivers on my computer.
- 25The printer status is Offline or Paused.
- 26Unable to Print XX
- 27Telephone Line Interference/VoIP.
- 28How to identify your Operating System (OS).
- 29Load envelopes
- 30I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 31Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 32"Offline" appears on the Status Monitor.
- 33Printing/ Scanning with a mobile device
- 34Where is the USB/Ethernet port on the machine?
- 35Reset Your Brother Machine
- 36Change the Print Setting Options When Having Printing Problems
- 37Cannot Detect Ink Volume
- 38Change the printer driver settings (Windows/macOS)
- 39I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 40Add your Brother machine with AirPrint (macOS)
- 41Improve poor print quality.
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43(Video) Install Ink Cartridges
- 44Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 45Set up your Brother machine on a wireless network.
- 46Load Documents in the Automatic Document Feeder (ADF)
- 47Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 48Clear wide, faded, horizontal lines(banding) appearing on printed documents.
- 49Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 50I cannot save a file downloaded from the Brother support website (For Windows)