FAQs & Troubleshooting
Popular |
341 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3Pre-Required Procedures (Linux)
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Tips for copy/scanning and preventing document jams
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Where can I find my Brother machine's serial number?
- 8Color around the edge of printing is incorrect.
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 11When I try to send a fax, my Brother machine's LCD reads "Fax Reserved."
- 12Can I print from or scan to Android™ Smartphone?
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14Printouts have wrinkles.
- 15What can happen if the wrong paper is used in your machine.
- 16What driver package format is supported by my Linux distribution?
- 17The printer status is Offline or Paused.
- 18Scan and save a document in PDF format (Scan to File)
- 19Vertical colored streaks or bands appear on the page.
- 20What is Brother iPrint&Scan?
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22Configure a cover page for PC-FAX.
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24How do I turn off/on the Toner Save Mode?
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot send a fax using PC-FAX (Windows 10)
- 27I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 28How do I replace the belt unit?
- 29When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 30I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 31Printouts have toner scatter or toner stain.
- 32White streaks or bands appear down the page.
- 33Nothing is printed on the page or some colors are missing.
- 34Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 37Can I set my Brother machine to forward the faxes I receive to another location?
- 38How do I check if the machine has faxes in its memory when it has a mechanical problem?
- 39Replace the toner cartridge
- 40Verify if the Brother machine has a dial tone
- 41I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 42A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 43Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 44Can I print on transparencies e.g. for overhead projectors?
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46Locate files scanned with ControlCenter2 (For Macintosh)
- 47I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 48I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 49I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 50Spots are printed at 75mm.