FAQs & Troubleshooting
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348 Results
- 1Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3How do I turn off/on the Toner Save Mode?
- 4When I try to send a fax, my Brother machine's LCD reads "Fax Reserved."
- 5What can happen if the wrong paper is used in your machine.
- 6I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Change the printer driver settings (Windows/macOS)
- 9Scan and save a document in PDF format (Scan to File)
- 10Printouts have toner scatter or toner stain.
- 11What is the "Station ID" and how do I set it?
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Download a file from the "Downloads" section and save it to Windows 10 computer.
- 14Install PaperPort™ 11SE onto Windows 8.
- 15I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 16The error message "xxxx cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 17When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 18Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 19What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 20Cannot print after a Windows 10 update (June 2020)
- 21I cannot use ControlCenter3 because it shows nothing after it is launched (Windows).
- 22When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 23Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25What is Brother iPrint&Scan?
- 26The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 27The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 28Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 29Configure a cover page for PC-FAX.
- 30I am asked to enter a password when starting the Remote Setup application. What is the password?
- 31I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 32I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 33How do I replace the belt unit? (With Video Instructions)
- 34Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 35How do I clear the message "Jam Duplex" from the LCD?
- 36I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 37Printouts have wrinkles.
- 38Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 39Replace the drum unit. (With Video Instructions)
- 40What is the recommended paper?
- 41I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 42Configure and use PC-FAX (CUPS) (Linux)
- 43Install PaperPort™ 12SE / 14SE onto Windows 10.
- 44When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 47How to identify your Operating System (OS).
- 48I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 49Tips for copy/scanning and preventing document jams
- 50I cannot print from my computer via USB.
